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Terms of Usage

  • Your plan OPD benefit gives you services such as medicines, doctor appointments and more. Anything you spend over and above, will be charged to you

  • Hospital stay includes all expenses including room charges. We will organise this for you at a single, air conditioned room which isn't a suite or a similar category

  • Hospital stay benefit is on a 12-month basis from the date you start your subscription. If you cancel your subscription any time before the completion of the 12-month period, your account will be suspended. You can re-activate your account at any time and will need to complete the balance period with the balance benefits before a new 12-month period can start. Call us to understand this better

  • Get in touch with us in-app or at our helplines to avail any of the services. Prescriptions and doctor's advice procured without the involvement of our representative, are not eligible for this plan

  • You do not need to mail us prescriptions, bills, notices, documents etc. Our representative will stay in touch with you to collect any information that may be required for your treatments - as easy as taking a picture with your phone

  • Be cautious with the answers you provide us while taking the Kenko score - they may be used to determine your benefits at a later time, if found inaccurate

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